ASSISTANT HOTEL MANAGER

Applications are invited from qualified persons with proven track record of achievements to work for a new hotel coming up on Lang’ata road, Nairobi and with branches inThika as an assistant hotel manager.

DUTIES AND RESPONSIBILITIES

·         Maintaining effective communication between the management and service workers

·         Ensuring that staff are working together as a team to ensure optimum service and that guest needs are met.

·         Inspecting grooming and attire of staff, and rectifying any deficiencies.

·         Inspecting cleanliness of all areas

·         Ensuring the maintenance of a certain appearance required by the e.g hotel dress code, policies etc

·         Training co-workers in their departments on various issues

·         Promoting a helpful and courteous atmosphere to guests and co-workers.

·         Ensuring service workers respond to customers promptly and that customer waiting time is minimized

·         Addressing complaints from customers and also those from service workers Report important information to the general manager

·         Should also have a general interest of working with people in the hotel industry. 

·         Ensure adherence to quality expectations and standards

QUALIFICATIONS

·         Should have at least a diploma in hotel management or a related field from a reputable institution

·         At least five years experience in a similar position in the hospitality industry

Interested candidates should forward copies of their application letters and CV’s to hoteljobs@primepersonnel.com indicating their current and expected pay by 15^th October 2011