We are one of the world’s leading telecommunication equipment manufacturers and supplier with offices around the globe.
We are seeking to recruit high caliber and result oriented individual to fill the following vacant position:
Channel Partner Service Manager
1 Position
Responsibilities
* Responsible for Huawei’s channel organization and reseller technical support organization, based on industry standards ensuring professional and quality services to end customers;
* Define and negotiate level 2/3 service level agreements (SLA) or service contracts with channel and reseller
* Define the performance requirements of project-related contracts to develop and monitor performance levels of implementation;
* Establishment and management of different levels of authentication management standard operation procedures(SOP) for cooperation relationship of channels;
* Creating, deploying and managing partner projects;
* Preparation and planning service marketing programs;
* Understanding technical knowledge trends.
Requirements
* University degree and above, major in Telecommunication, Electronics engineering or related field.
* 3 - 5 years channel partner management or related work experience in enterprise market;
* In depth experience of enterprise data communication product;
* Having successful experience in improving technical ability and provide technical consultation for service channel partner;
* Any high level networking product certification will be an advantage.
* Have good interpersonal and communication skills; |